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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Wendy Curlett
on 7th January 2019
FAQ Catagory:Specific Excursion

On the 2 day tour to Luxor approximately what time do we arrive at overnight hotel where is the hotel located.?
Does this tour include Luxor Temple ?

Hello, Regarding our 2 days Luxor trip : Lotus Hotel in Luxor on B-B Basis is included for one night . this trip includes Luxor temple . Mohamed

Asked By: Asked by David Alton
on 13th December 2018
Concerning Tour:
Luxor Tour from Hurghada
FAQ Catagory:Specific Excursion

We will be visiting Hurghada from 07/03/19 to 14/03/19 and staying at the Serenity Makadi Beach hotel. Do you offer free pick-ups and drop-offs from Makadi Bay?

Will there be an opportunity to visit Tutankhamuns tomb while at the Valley of the Kings?

Hello, for all our tours we will pick you up from your hotel in Makkadi to go on your trip and after the trip will drop you off at the hotel but for extra cost only 20 GBP. extra for all of you for each tour . during your Luxor full day trip from Hurghada for sure you have availability to visit the tomb of king Tutankh-Amoun .

Asked By: Asked by Nyi Htwe
on 11th December 2018
FAQ Catagory:Specific Excursion

If we book a trip online, we pay 10% as a deposit. How can we pay the remaining balance?

Hello, You will pay the balance in cash in Cairo before your trip when you meet our rep. at your hotel in Cairo, you can pay the balance in English money or in US $ or in Euro or in Egyptian money as you prefer . Mohamed WhatsApp. +201061329990

Asked By: Asked by Keba
on 1st October 2018
FAQ Catagory:Specific Excursion

What exactly is included in the price please? Hotel pick up in Hurgada to airport and back? Entry fee to Cairo Museum and any other entry fees? Lunch? Many thanks

Price Includes: A Friendly and Knowledgable Egypt Excursions Tour Guide All transfers by A-C van English speaking Egyptologist guide Fly Tickets Soft drinks in the van Entrance fees to the pyramids and museum Lunch during tour at specialty restaurant

Asked By: Asked by Bilal
on 19th August 2018
Concerning Tour:
SharmExcursions General Question
FAQ Catagory:Specific Excursion

Hi there

Does your day trip to Cairo from Hurghada include the flight?

Hello , Our trip to Cairo by plane from Hurghada includes the return fly tickets in the cost of the trip . Mohamed

Asked By: Asked by Nadine Hirst
on 16th July 2018
FAQ Catagory:Specific Excursion

It looks like we pay a deposit only on booking, could you please let me know when the balance is due.


Hello , you pay only 10% deposit on-line to complete your booking and the balance you will be paid in Egypt before the trip .

Asked By: Asked by Matthew Young
on 1st July 2018
Concerning Tour:
SharmExcursions General Question
FAQ Catagory:Specific Excursion

Hello. I am staying in the Fort Arabesque Hotel, about 20 minutes from Hurgarda- do you pick up from there for the Luxor day trip

Yes we will pick you up from there but there will be only 20 GBP. extra for all of you for this extra transfer

Asked By: Asked by Diane
on 2nd June 2018
FAQ Catagory:Specific Excursion

I am interested in booking the above mentioned tour, but I was wondering what time roughly the pick up time is from the hotel and is breakfast/lunch included in the price? Please confirm what is included in the package. Thank you

The pick up time for this trip to Cairo by road from Hurghada will be between 01:30 and 02:30 according the location of your hotel . Lunch, entrance fees, English speaking guide and all transfers included in the price .

Asked By: Asked by Ian
on 11th May 2018
Concerning Tour:
SharmExcursions General Question
FAQ Catagory:Specific Excursion

Hi could you please tell me if you pick up from the sentido palm royale in soma bay hurghada

Thank you

Hello , We will pick you up from your hotel Sentido Palm Royale Soma Bay to go on your tours with us and after the tour will transfer you back to your hotel but there is only 15 GBP. extra on the cost of each trip for all of you .

Asked By: Asked by Thomas
on 11th May 2018
FAQ Catagory:Specific Excursion

Hi just looking at your Cairo tours just wonder what the full Day Tour Single Guest Supplement is and do you have to pay it?

Hello , this Single supplement you need to pay in case if you will be only one person into your booking because the most of our tours are private only so minimum number is 2 persons but if only one person so need to pay this single supplement .

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  • Low Deposits We only require a 10% deposit to book your tours.
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly.
  • Great Staff We're passionate about making your holiday to Egypt amazing. Our professional hand-picked tour guides are friendly, knowledgeable and speak excellent English.

    We'll make sure booking is stress free, and your tours with us are memorable.